Privacy policy

Orgkhana (“we,” “our,” “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use the Orgkhana Homemade Food Delivery App (“App” or “Service”).

 

1. Information We Collect

 

When you use Orgkhana, we may collect the following types of information:

 

Personal Information: Name, phone number, email address, delivery address, payment details.

 

Order Information: Food preferences, order history, and transaction details.

 

Device Information: IP address, device type, operating system, and usage data.

 

Location Data: To provide accurate delivery services.

 

2. How We Use Your Information

 

We use your information to:

 

Process and deliver your food orders.

 

Improve our services and personalize your experience.

 

Provide customer support and respond to queries.

 

Send updates, offers, and promotional messages (with your consent).

 

Ensure secure payments and prevent fraud.

 

3. Sharing of Information

 

We do not sell your personal information. However, we may share your data with:

 

Delivery Partners: To deliver your orders.

 

Payment Gateways: For secure transactions.

 

Service Providers: Who assist in app operations, analytics, or marketing.

 

Legal Authorities: If required by law or to protect rights, safety, and security.

 

4. Data Security

 

We use industry-standard security measures to protect your data. However, no method of electronic storage or transmission is 100% secure.

 

5. Data Retention

 

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

 

6. Your Rights

 

Depending on your location, you may have the right to:

 

Access, correct, or delete your personal information.

 

Opt-out of promotional communications.

 

Withdraw consent for location or data use.

 

7. Cookies and Tracking Technologies

 

We may use cookies and similar technologies to improve app functionality, analyze trends, and personalize content.

 

8. Third-Party Links

 

Our app may contain links to third-party services. We are not responsible for their privacy practices.

 

9. Children’s Privacy

 

Orgkhana does not knowingly collect information from children under 13. If you believe a child has shared personal data, please contact us for removal.

 

10. Changes to Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

 

11. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at: