1. Delivery Areas

Orgkhana currently delivers within [your city/region name].

We are working to expand our delivery coverage to more locations soon.

2. Delivery Timelines

Orders are usually delivered within 45–90 minutes of confirmation, depending on the customer’s location and order volume.

For scheduled orders, customers can select their preferred delivery time slot.

3. Shipping Charges

A standard delivery fee may apply based on distance and order value.

Free delivery may be offered on orders above a certain amount (as per promotions or offers).

4. Packaging

All food is packed in eco-friendly, spill-proof, and hygienic containers to ensure safety and freshness.

5. Delivery Partners

We work with trusted delivery partners to ensure timely and safe delivery of your order.

6. Order Tracking

Customers can track their order status in real-time through the Orgkhana app.

Updates will be shared via app notifications or SMS.

7. Failed Delivery Attempts

If the delivery partner is unable to reach the customer after two attempts (due to wrong address, unavailability, or no response), the order may be canceled and charges may apply.

8. Delays

While we strive to deliver on time, delays may occur due to traffic, weather, or unforeseen circumstances.

Customers will be informed promptly in case of significant delays.

9. Contact for Shipping Queries

For any delivery or shipping-related queries, please contact us at: